If you clean out the render cache and there is still a watermark but there was no watermark on a brand new project, try adjusting any of the parameters on the effect by a wide margin to force the output to re-render.For Final Cut Pro X: File > Delete Generated Event Files.For Premiere: Sequence > Delete Render Files.For After Effects: Edit > Purge > Image Cache Memory.The steps for cleaning out the render cache is dependent on whatever editing program you are using: If there is no watermark on a brand new project, clean out the render cache of your host and you're good to go.Once all of the above steps are complete, check for a watermark in a BRAND NEW PROJECT/SEQUENCE/TIMELINE - NOT A PROJECT YOU'D BEEN WORKING ON WHEN YOU'D DISCOVERED THE WATERMARK.Īs a troubleshooting test, try out your product on a brand new sequence/project with a new clip, and apply the effect.If you purchased your serial from elsewhere, Red Giant and Maxon do not track purchases through resellers you will need consult with whatever vendor you'd acquired your serial from to retrieve it.If you purchased your serial through, you can retrieve your serial from the Manage button under the Licenses tab of my.Option 2: If you purchased your perpetual license through, head to the top right menu and select Import Serials.Head to the Licenses tab of my. and release the license from whatever machine you're not using it on.
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